Delivery Policies

All bookings are usually confirmed within 6 hours Monday - Friday 8am - 5pm, Saturday and Sunday 8am - 1pm. Confirmation of all orders and reservations is subject to fraud and availability checks.

Confirmation of your reservation will be made by email to the email address you supplied unless you have requested postal confirmation. Postal confirmations are sent by regular economy mail. Gift vouchers will be delivered by the method chosen at the time of purchase being email or express delivery. The charge for express delivery are itemised at the point of purchase.

Have a Question?

Do you have a question that hasn't been answered? Not to worry, you can either call us on 0333 247 8001 or input your name, email and question below and one of our advisors will be intouch to answer your question.